One major dilemma to face

Slide 3 of 12

Notes:

Community development policy encourages us to start with people's needs but that is difficult with IT. You can't ask communities what they want until they have seen it but how do you design an electronic system without asking the community?
Advice: proceed with caution and remember George Bernard Shaw:

Do not do unto others as you would that they should do unto you. Their tastes may not be the same.

In developing systems, bear in mind that in many situations low cost, simple solution can deliver more value that impressive high-tech systems.